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Visitors insurance cancellation

One of the advantages of purchasing visitors insurance from USA is that you can cancel the insurance if you no longer require it. Different insurance companies have different rules regarding cancellation, as described below.

Cancellation procedure
Send an email to the with the subject "Cancellation: <Certificate Number>".
In the email message, please mention the certificate number, name(s) of the insured person(s), brief reason why you are cancelling it and the effective date of the cancellation. The earliest that you can set the effective date of cancellation is the next day. It can't be the current date or any previous date.

You will receive an email confirmation once we receive your request. Please allow up to 3 weeks to process the request. Once the request is processed, you will receive another email confirmation. Your refund will be made in exactly the same form that you used to originally pay for the insurance.

FAQ


Refund policy
Different companies have different cancellation rules.

International Medical Group (IMG) - Popular products
Plan Before Effective Date After Effective Date
Visitors Care
Full refund
Pro-rated refund as long as there are no claims filed since the effective date. There is a $25 cancellation fee.
Protection America
Protection International
ExPatriot Plus
Patriot America
Patriot GoTravel America
Patriot GoTravel International
Patriot Group Travel
Patriot International
Patriot Exchange Program
Case by case basis
More IMG products
MultiNational Underwriters (MNU)
Plan Before Effective Date After Effective Date
Atlas America
Full refund
Pro-rated refund as long as there are no claims filed since the effective date. There is a $25 cancellation fee.
Atlas International
Citizen Secure
Student Secure
Pro-rated refund as long as there are no claims filed since the effective date. There is a $25 cancellation fee. Refund request must be made within 60 days of the effective date.
Atlas Professional
No refund.
Atlas Group
Pro-rated refund as long as there are no claims filed since the effective date. There is a $25 cancellation fee.
Accident Plan
No refund.
Amigo Medical
Full refund as long as the cancellation request is made within 10 days of the receipt of the policy and no claims have been submitted since the effective date.
Seven Corners (Formerly Specialty Risk International or SRI)
Plan Before Effective Date After Effective Date
Inbound USA
Full refund
Pro-rated refund as long as there are no claims filed since the effective date. There is a $25 cancellation fee.
Inbound Immigrant
Inbound Hospital
Liaison International
Liaison Continent
Liaison Worldwide
Liaison Majestic
Liaison Student
Liaison Traveler
Round Trip
Full refund within 10 days as long as you have not filed any claims and you have not departed on your trip.
Reside Prime
Reside Worldwide
Travel Insurance Services (TIS)
Plan Before Effective Date After Effective Date
Visit USA
Full refund minus $20 cancellation fee. You will need to send the insurance policy back to the address mentioned in Contact us before the refund can be issued.
No refund
WorldMed
InterMedical
Study USA
Full refund minus $20 cancellation fee only if you send us the letter from your university that the product does not meet their requirements and they will not accept this insurance
Global Underwriters (GU)
Plan Before Effective Date After Effective Date
Diplomat America
Full refund minus $25 cancellation fee
No refund
Diplomat International
Diplomat LT
Diplomat MedEvac
HTH Worldwide
Plan Before Effective Date After Effective Date
TravelGap Voyager
Full refund within 10 days of purchase. No refund after 10 days of purchase.
No refund
TravelGap Excursion
International Medical Group (IMG) - Other products
Plan Before Effective Date After Effective Date
Outreach America
Full refund
Pro-rated refund as long as there are no claims filed since the effective date. There is a $25 cancellation fee.
Outreach International
Patriot Extreme America
Patriot Extreme International
Sky Rescue
No refund
Global Basic Insurance
Global Medical Insurance
Global Crew Medical Insurance
International Marine Medical Insurance
Patriot T.R.I.P. Lite
Full refund as long as you have not departed on your trip
Full refund within 10 days as long as you have not filed any claims and you have not departed on your trip.
Patriot Student T.R.I.P.
Patriot T.R.I.P.
Patriot T.R.I.P. Elite

Important disclaimer: Please note that due care has been taken to ensure the accuracy of the information provided here. However, we make no guarantee of the accuracy of these answers. We will not be liable in any case, for any problem arising out of relying on this information. If there is any discrepancy between this information and the actual policy details, the policy details will override this information.